Payments and invoices

Invoices for all your projects and domains go to your workspace. Only the workspace’s owners see its billing. You find everything under Settings, Billing:

• Overview: what is outstanding and what is coming up.
• Subscriptions: your projects’ plans, and your domains.
• Invoices: all invoices and credit notes, as PDF.
• How you pay: your way of paying.

Prices are excluding VAT. If you are a business in another EU country with a valid VAT number, VAT is reverse-charged.

Choose how you pay

You see and change it under Settings, Billing, How you pay.

• Automatically: you get each invoice by mail, with the date we collect it, a few days later. Nothing to do. Paying automatically is only on if you choose it yourself: at checkout with Pay and from now on automatically, or with Turn on paying automatically. Turn it off any time with Rather pay by invoice. Choose another bank account or card with Use another account or card.
• By invoice: you get the invoice by mail ahead of time and pay with iDEAL, a card or a bank transfer, at the latest on the day the new period starts. If it is still open a week before that day, you get a reminder.
• On account: only when agreed with us. You get the invoice by mail and have 14 days to pay.

The button in each invoice mail takes you to a Cubli payment page. There you choose Only this time or Pay and from now on automatically. You don’t need an account for it: you can forward the mail to your bookkeeper.

Renewals

Plans and domains renew by themselves. We invoice a renewal ahead of time. If you have several projects or domains, their renewals come together on one invoice. A yearly plan or domain is also announced well in advance, so you can cancel in time.

If you cancel a plan before an already invoiced period starts, we credit that period.

When an invoice stays unpaid

If an automatic payment fails, you get a mail with a payment link straight away. If an invoice stays unpaid:

• you get a reminder after 7 days;
• after 14 days we stop the projects on that invoice. Your data is kept, and they start again by themselves once paid;
• after 60 days we delete the projects.

Your billing details

Change your company name, address, Chamber of Commerce and VAT number under Settings, General, in Details. If something on an invoice itself is wrong, mail support@cubli.io. We correct it with a credit note.